![]() □ Page Builder updates for #Magento Commerce 2.3.5Ĭheck #Magento2 /j4DEFr5HSE □Integration of Engagement cloud & Magento B2B If you’re interested in enabling Sunshine Profiles and Events for Magento please follow the instructions here and then enable the custom events in your Magento backend at Stores > Settings > Configuration > Zendesk > Sunshine.The world is struck with COVID-19 crisis but that does not stop Magento community to keep with the continuous improvement and hence here we have, the release of Magento 2.3.5! Sunshine Profiles and Events for Magento currently only supports a single storefront and is in an Early Access Program (EAP). Navigate to a ticket and open up the app area on the right where you will see the Magento 2 Connector. Your Zendesk Magento 2 integration is now complete. Paste the API token in the settings of the connector app and click Install (Update if previously configured).Flush the Magento cache and then return to Zendesk.On the integrations page click Activate and then Allow.Set the Resource access to Custom and check Sales and Zendesk (and all subsettings) in the Resources area.Navigate to the API tab under Basic settings in the navigation area.Name the integration and be sure to fill in your Magento password in the Identity Verification section.Navigate to System > Extensions > Integrations and Add New Integration. Next you will need to Create an API token in your Magento admin.Fill in the In the Magento Base Url field, using your store URL including the and the trailing slash. ![]() To configure your Zendesk account navigate to Admin > Apps > Manage and select the Magento 2 Connector app.
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